Carrot Health Job Openings

We are a mission-driven company, building a world-class team that is enabling a future with no barriers to better health, for everyone. We believe that shining the bright light of data onto our disparities will help us, all working together, improve health.

We are innovators, entrepreneurs, and problem solvers. We put our customers first in everything we do. Our culture prioritizes enthusiasm for learning, teamwork, diversity, and a passion to make a real difference in our healthcare system.

Join our team and be part of the solution! Please send a cover letter and resume to: jobs@carrothealth.com.

Candidates from diverse backgrounds are strongly encouraged to apply.

Current Job Openings

Analytics Solutions Manager (Full-Time, Minneapolis, MN)

The Analytics Solutions Manager will apply their deep knowledge of healthcare and analytics to drive customer engagement with the MarketviewTM platform. They will leverage Carrot Health’s new and existing data assets to enhance our product offering while providing actionable and meaningful analytic-driven solutions to support Carrot Health’s customer and product teams.

This is a full-time, salaried, overtime-exempt position based in Minneapolis, MN.

Responsibilities

  • Collaborate with Customer Solutions and Product Management to understand customer needs and devise data-driven analyses and custom reports to support cutsomers.
  • Drive MarketView utilization through documentation, hands-on training, and utilization tracking.
  • Work directly with Customer Solutions to provide analytical support for strategic customer accounts.
  • Build Tableau dashboard visualizations and PowerPoint presentations to communicate analysis to customer – lead presentation of analysis directly to customer.
  • Collaborate with Product Management to demonstrate ROI for various modules in the Carrot MarketView platform.
  • Assist in the development of predictive models, segmentation models, and create other data-driven insights to support product marketing and sales.
  • Research new value-added data sources to enhance Carrot Health’s consumer database and MarketView modules.
  • Work with Product Managers to provide Data Engineering and the Development team the requirements for the build-out of robust data models which will support visualization and predictive modeling.
  • Other projects and tasks as assigned.

Required Skills

  • 5+ years of experience in marketing analytics.
  • Experience in consumer analytics.
  • Ability to use a wide range of data assets to solve complex problems.
  • Ability to create PowerPoint presentations and communicate effectively results of analyses to senior leadership teams.
  • Demonstrated proficiency in SQL and/or R.
  • Experience in consumer behavior propensity modeling and/or consumer segmentation modeling.
  • Experience working with and analyzing large data sets in a cloud environment.
  • Experience developing customer-facing presentations and reports.

Preferred Skills

  • 2+ years of experience in healthcare-related analytics, reporting, software, and/or consulting.
  • Subject matter expertise in population health, care management, STARs/quality, or risk adjustment.
  • Demonstrated proficiency in Tableau or similar data visualization platforms.
  • Demonstrated proficiency in statistics, linear/logistic regression principles, and data clustering principles.
  • Experience in working with health care Claims, EHR, EMR, CRM and/or membership data.

Personal Attributes

  • Employs a strong work ethic and high standards for his/her own work and the work of others.
  • Excellent organizational skills and the ability to handle multiple projects at once, with superior attention to detail and follow-through.
  • Excellent written and oral communication skills in the English language.
  • Flexibility and ability to adapt quickly to changes.
  • Ability to be self-directed and work independently, as well as collaboratively.
  • Creative problem solver.
  • Ability to do self-directed research and navigate ambiguity.
  • Innovative, analytical, and critical thinker.
  • Ability to work remotely during the COVID pandemic, and ability to work in an office setting upon full return to work in accordance with Carrot Health policies.
Customer Solutions Manager (Full-Time, Minneapolis, MN)

The Customer Solutions Manager will lead the delivery of consulting services and success milestones with existing payer and provider customers, functioning as the primary client relationship and business leader for key accounts. Work with multidisciplinary teams to manage projects and drive successful engagement by senior organization leaders. Act as a customer liaison for the product development team, gathering requirements that inform new product design. Manage accounts, identify new and expanded opportunities for revenue growth, ensure renewal of existing business, and function as a trusted advisor developing long-term customer relationships.

This is a full-time, salaried, overtime-exempt position based in Minneapolis, MN.

Responsibilities

  • Deploy the Carrot MarketView platform, including project management, training and ongoing use.
  • Develop new consulting services opportunities that enhance the ongoing strategic business relationship between Carrot Health and payer and provider customers.
  • Translate customer business objectives into well-designed solutions that best leverage MarketView platform capabilities.
  • Lead business and technical design sessions; work with solution architects to design and document solutions that are aligned with customer business objectives.
  • Develop customer strategies based on a synthesis of cross-functional perspectives (both customer and internal).
  • Conduct current state assessments, evaluate results and present solutions in a logical and easy-to-understand manner.
  • Execute and deliver high-quality engagement tasks, both independently and in a team environment with a focus on customer satisfaction.
  • Develop deep customer relationships at all levels of organizations and act as a trusted advisor.
  • Work closely with customer functional teams to deliver product value and expand solution footprint.
  • Contribute to the pursuit of renewals and new business through drafting/writing proposals and presenting to customer executives.

Required Skills and Experience

  • Bachelor's degree in Business, Marketing, or related field.
  • 3+ years of experience with payers and/or providers, bringing domain expertise and knowledge of the healthcare industry.
  • 3+ years business consulting or similar experience.
  • Strong executive-level presence and business communication skills (including presentation development and public speaking).
  • Ability to work independently and manage relationships with customers.
  • A mix of healthcare operating knowledge with consulting experience and business process orientation is desirable.
  • Functional experience in marketing strategy, consumer engagement, Stars/risk adjustment, population health/health management, and Medicare is a plus.
  • Ability to travel at least 50%.

Personal Attributes

  • Employs a strong work ethic and high standards for his/her own work and the work of others.
  • Excellent organizational skills and the ability to handle multiple projects at once, with superior attention to detail and follow-through.
  • Excellent written and oral communication skills in the English language.
  • Flexibility and ability to adapt quickly to changes.
  • Ability to be self-directed and work independently, as well as collaboratively.
  • Creative problem solver.
  • Ability to work remotely during the COVID pandemic, and ability to work in an office setting upon full return to work in accordance with Carrot Health policies.
Data Engineer (Full-Time, Minneapolis, MN)

The Data Engineer is responsible for developing and operating a broad set of data services and data assets as part of Carrot Health’s MarketView platform.  As a Data Engineer at Carrot Health, you will be developing and operating data platform services that provide extensible data components as the backbone of the MarketView platform. As a member of the Data Engineering team, you work collaboratively within the team as well as cross-functionally with Product Managers, Product Engineers, and Data Scientists while participating in the technology development lifecycle.

This is a full-time, salaried, overtime-exempt position based in Minneapolis, MN.

Responsibilities

  • Develop and operate data services to acquire and curate client data, proprietary data, commercial data, and public data.
  • Develop and operate data transformation and data pipeline services that are key to achieving the strategic product capabilities and delivering customer value.
  • Develop and operate data services to monitor and manage data quality throughout the data lifecycle and adhere to data governance objectives.
  • Design and engineer databases, data schemas, and data pipelines that meet engineering best-practices and support the required product capabilities.
  • Leverage unit testing, regression testing, and QA (Quality Assurance) disciplines to minimize risk and ensure high quality work product.
  • Grok large and complex data sets in order to make effective engineering and product decisions.
  • Work within an Agile development environment in order to deliver incremental value.
  • Leverage CI/CD and other automation tool sets to deploy and manage changes, ensure quality, provide consistency, and improve scalability across the data platform.
  • Cultivate and deliver continuous improvement projects within Data Engineering to optimize, scale, and improve quality of technology assets and processes.

Required Skills

  • Bachelor’s Degree in Computer Science, Mathematics, or equivalent relevant experience.
  • 3+ years as a Data Engineer, Software Engineer, Backend Developer, or similar role.
  • Demonstrated experience and robust competency with SQL.
  • Demonstrated experience and competency in one or more programming languages, such as Python, R, Java, Ruby, JavaScript, or Go.
  • Demonstrated experience and working knowledge of engineering solutions within AWS (Amazon Web Services).
  • Familiarity with ETL, data transformation, database, data warehouse, and big data technologies such as Matillion, Talend, Snowflake, AWS Redshift, MySQL, PostgreSQL, Hadoop, or Spark.
  • Ability to work through ambiguous and nebulous problems and develop context for complex solutions.
  • Ability to leverage software development lifecycle capabilities including Git version control, unit testing, regression testing, and CI/CD pipelines.
  • Ability to work in a fast-paced, dynamic environment and adapt new skills and responsibilities in an entrepreneurial organization.

Personal Attributes

  • Employs a strong work ethic and high standards for his/her own work and the work of others.
  • Desire & ability to continually learn and innovate in new technologies.
  • Ability to be self-directed and work independently, as well as collaboratively.
  • Excellent organizational skills and the ability to handle multiple projects at once, with superior attention to detail and follow-through.
  • Excellent written and oral communication skills in the English language.
  • Flexibility and ability to adapt quickly to changes.
  • Ability to work remotely during the COVID pandemic, and ability to work in an office setting upon full return to work in accordance with Carrot Health policies.
Data Operations Analyst (Full-Time, Minneapolis, MN)

The Data Operations Analyst is part of the Data Engineering team and is responsible for supporting the day to day data operations of Carrot Health’s MarketView SaaS platform. As a Data Operations Analyst at Carrot Health, you will support data integrations with clients, maintain complex data pipelines, ensure data quality, and build operational excellence.  As a member of the Data Engineering team, you work collaboratively within the team as well as cross-functionally with Product Managers, Product Engineers, and Data Scientists while participating in the technology development lifecycle.

This is a full-time, salaried, overtime-exempt position based in Minneapolis, MN.

Responsibilities

  • Monitor data pipelines and resolve data issues with clients, partners, and internal teams in a timely manner.
  • Execute periodic data imports, exports, and transformations.
  • Research complex technical issues to identify root cause and develop appropriate solutions.
  • Perform data review and analysis to ensure successful data integration with clients and partners.  
  • Develop and document operational best practices and procedures.
  • Work within an Agile development environment in order to deliver incremental value.
  • Cultivate and deliver continuous improvement projects within Data Engineering to optimize, scale, and improve quality of technology assets and processes.

Required Skills

  • Bachelor’s Degree in Computer Science, Information Systems, Mathematics, or equivalent relevant experience.
  • Functional competency with SQL.
  • Demonstrated experience and basic competency in one or more programming languages, such as Python, R, Java, Ruby, JavaScript, or Go.
  • Familiarity with data transformation and ETL tools such as Matillion, Talend, and Pentaho.
  • Familiarity with relational databases such as MySQL and PostgreSQL, and analytical data warehouses such as Snowflake and AWS Redshift.
  • Operate with high regard and adherence to security and compliance policies and procedures.
  • Ability to work through ambiguous and nebulous problems and develop context for complex solutions.  
  • Ability to work in a fast-paced, dynamic environment and adapt new skills and responsibilities in an entrepreneurial organization.

Personal Attributes

  • Employs a strong work ethic and high standards for his/her own work and the work of others.
  • Desire & ability to continually learn and innovate in new technologies.
  • Ability to be self-directed and work independently, as well as collaboratively.
  • Excellent organizational skills and the ability to handle multiple projects at once, with superior attention to detail and follow-through.
  • Excellent written and oral communication skills in the English language.
  • Flexibility and ability to adapt quickly to changes.
  • Ability to work remotely during the COVID pandemic, and ability to work in an office setting upon full return to work in accordance with Carrot Health policies.
Data Science Manager (Full-Time, Minneapolis, MN)

The Data Science Manager will take ownership of advancing our Data Science capabilities across one of the largest data sets in the health industry, which combines consumer data and healthcare data. The Data Science Manager will provide hands-on leadership to accomplish the development of predictive analytics and machine learning solutions to support Carrot Health’s MarketView SaaS platform, and will apply analytical rigor, critical thinking, and creativity to solve complex issues while working with multidisciplinary teams and customers.

This is a full-time, salaried, overtime-exempt position based in Minneapolis, MN.

Responsibilities

  • Manage a team of Data Scientists working across MarketView to prioritize and guide work to completion
  • Drive data science strategy and deliver data science solutions to support Carrot MarketView SaaS offering
  • Work with Data Engineering to architect & implement a scalable model deployment process to integrate into data pipelines
  • Own and improve the entire data science workflow including model development, deployment, and monitoring
  • Research and apply new statistical learning model approach to improve Carrot Health’s modeling capabilities
  • Build predictive models, segmentation models, and create other data-driven insights to support product marketing and sales
  • Develop and communicate reporting to internal stakeholders which continuously assesses model efficacy

Required Skills

  • Master’s degree or Ph.D in quantitative field (Computer Science, Mathematics, Machine Learning, AI, Statistics, or equivalent) or equivalent experience
  • 7+ years of hands-on experience in data analysis and predictive analytics with AI, machine learning, deep learning, and predictive modeling techniques
  • Experience hiring and leading experienced scientists as well as a successful record of developing junior members to a successful career track
  • Experience in deploying predictive models in a cloud environment
  • Proficiency with R, Python & SQL

Preferred Skills

  • Experience in building advanced predictive models on healthcare or population health data
  • Prior experience in architecting model deployment systems to support batch scoring within the AWS ecosystem

Personal Attributes

  • A passionate individual about Data Science who enjoys automating and building technical solutions
  • Strong prioritization and time-management skills
  • Excellent written and oral communication skills in the English language
  • Ability to work remotely during the COVID pandemic, and ability to work in an office setting upon full return to work in accordance with Carrot Health policies
DevOps Engineer (Full-Time, Minneapolis, MN)

The DevOps Engineer will enhance the processes to deliver data & visualizations as code through the MarketView™ web application. MarketView is an easy-to-use Software-as-a-Service (SAAS) platform that pulls together a vast universe of consumer data, validated predictive models, and interactive visual reports to deliver actionable insight to health plans and health systems. The DevOps Engineer will apply his/her passion for automation to improve the operations and deployment across all facets of the Carrot Health technology stack.

This is a full-time, salaried, overtime-exempt position based in Minneapolis, MN.

Responsibilities
Development of the MarketView platform, including the following:

  • Develop a holistic strategy across Carrot Health’s automation needs by working closely with Data Engineering, Product Development and Data Science teams.
  • Architect and build out the deployment pipeline for Tableau dashboards utilizing Git LFS, Kinesis CI (functional/regression testing tool for Tableau), and Tableau Content Migration Tool.
  • Support and improve existing CI/CD pipelines for the NodeJS SaaS web applications.
  • Own and improve automation opportunities across the data pipeline consisting of data receipt, data quality and validation, ELT (extract load transform), and predictive model scoring.
  • Leverage open source or licensed tools to design and build the CI/CD process for deploying updated services to our SaaS customers. This may include the implementation and usage of Jenkins, Chef, Docker, Bamboo, and other pipeline management tools which can integrate into our delivery pipelines.
  • Define and continuously update our cloud architecture to ensure continuous operations, effective monitoring for performance and security.
  • Integrate and schematically depict systems architectures in support of source control strategies, change control, branching, CI/CD, etc.
  • Other projects and tasks as assigned.

Required Skills

  • Bachelor's degree in computer science, software engineering, or another related field.
  • 2+ year of experience as an DevOps Engineer, Software Development Engineer or similar with a passion for automation.
  • Expertise in automation technologies (Jenkins, Chef, Docker, Bamboo, etc.) with strong scripting capability using Python or Bash.
  • Creative thinker who can gather requirements across many use cases for automation and implement high performing pipelines.
  • Experience with AWS (EC2, CloudFormation, S3, CodePipeline, etc.).
  • The ability to design scalable architecture patterns and also implement.
  • Excellent communication and technical design skills.

Personal Attributes

  • Employs a strong work ethic and high standards for his/her own work and the work of others.
  • Creative problem solver who abhors the status quo – has a keen eye towards improvements of all kinds (process, visual, organizational).
  • Excellent organizational skills and the ability to handle multiple projects at once, with superior attention to detail and follow-through.
  • Excellent written and oral communication skills in the English language.
  • Flexibility and ability to adapt quickly to changes.
  • Ability to be self-directed and work independently, as well as collaboratively.
  • Ability to work remotely during the COVID pandemic, and ability to work in an office setting upon full return to work in accordance with Carrot Health policies
Healthcare Business Development Manager (Full-Time, Minneapolis, MN)

The Healthcare Business Development Manager is responsible for all aspects of executing a strategic, consultative sales process for prospective business channel business partners at a national level.  This position is an incredible opportunity to work with a high growth company in a fast-growing market. This individual will be a highly motivated self-starter, able to identify and develop new business prospects from multiple sources including inbound marketing leads, prospect lists, discovery and individual research. A dynamic personality with a drive to close business through a consultative process is essential. Experience in healthcare and/or marketing is required..

This is a full-time, salaried, overtime-exempt position based in Minneapolis, MN.

Responsibilities

  • Develop new business via sales of the MarketView solution through assigned channel partners; create a sales process and close deals in targeted markets.
  • Develop and execute a comprehensive sales plan for acquisition of new healthcare channel partners; drive revenue from those partners, both directly and through mutual end-customers.
  • Develop relationships and structure partnerships with channel partners.
  • Proactively lead a joint partner planning process that develops mutual performance objectives, financial targets, and critical milestones associated with a productive partner relationship.
  • Promote Carrot Health within channel organizations.
  • Coordinate leads and sales process within the channel with the appropriate salesperson within Carrot Health.
  • Participate in Carrot Health sales discussions as needed.
  • Manage potential channel conflict with other sales channels.
  • Recommend product or service enhancements to improve customer satisfaction and sales.
  • Evaluate the effectiveness of partner programs; improve programs and otherwise ensure effective engagement.
  • Work to develop and grow the sales pipeline to consistently meet revenue goals.
  • Manage data in the CRM, ensuring all communications are logged, information is accurate, and documents are attached.
  • Prepare and analyze sales pipeline reports and dashboards.

Required Skills

  • Bachelor’s Degree (or equivalent) in Business, Communications or related field.
  • Proven track record of meeting and exceeding annual sales goals.
  • 2+ years sales experience in healthcare.
  • Experience selling data analytics, business intelligence, marketing segmentation, consumer modeling, selling directly to marketing/agency or marketing services preferred.
  • Demonstrated ability to meet and/or exceed determined activity goals.
  • Excellent client service skills.

Personal Attributes

  • Employs a strong work ethic and high standards for his/her own work and the work of others.
  • Excellent organizational skills and the ability to handle multiple projects at once, with superior attention to detail and follow-through.
  • Excellent written and oral communication skills in the English language.
  • Extremely comfortable and effective at presenting to C-suite and senior management levels.
  • Flexibility and ability to adapt quickly to changes.
  • Ability to be self-directed and work independently, as well as collaboratively.
  • Creative problem solver.
  • Ability to work remotely during the COVID pandemic, and ability to work in an office setting upon full return to work in accordance with Carrot Health policies.
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Product Manager (Full-Time, Minneapolis, MN)

The Product Manager will manage the Health module of MarketView, Carrot Health’s Software-as-a-Service (SaaS) solution. The Health module packages Carrot Health’s data, analytics, and visualization capabilities related to use of Social Determinants of Health in the healthcare market. This role manages complex projects, creates meaningful insights, and helps our customers solve challenging problems. Apply your skills, critical thinking, analytical problem-solving, and creativity while working in an exciting, high-growth space with an exceptional team.

This is a full-time, salaried, overtime-exempt position based in Minneapolis, MN.

Responsibilities

  • Create and maintain the vision, strategy, and long-term success of the product offering.
  • Work at the intersection of the Market, the Customer, and the Technology – and closely with Development, Engineering, Customer Solutions, and Sales & Marketing teams - to build and enhance the product based on industry research and the needs of customers and prospects.
  • Serve as the internal and external subject matter expert of the product; manage communication and knowledge transfer across all areas of the company; work directly with the sales channel and customers.
  • Create and maintain product feature definitions and wireframes; work with Engineering and Development teams to define product requirements.
  • Work with Sales and Marketing team to define the go-to-market strategy; help them understand the product value proposition, positioning, key benefits, and target customers.
  • Build market-facing product content – including product demonstrations, case studies, methodology and validation - to support sales, marketing, and customer teams.
  • Contribute to the pursuit of new sales, customer renewals, and customer expansion through supporting proposals and presenting to (prospective) customer executives.
  • Analyze trends in product utilization to understand user adoption and experience; use this information to inform future product enhancements.
  • Conduct market research to understand target customer needs and issues and find innovative solutions for existing and new market segments.
  • Conduct market research to identify new vendors that can add value to product offering.
  • Assess market competitors and identify ways to create a unique value proposition and competitive advantage within product offering.
  • Interact with customers, prospects, and the general market via sales presentations, customer demo’s, webinars, and other market-facing activities.
  • Stay on top of current market trends and develop long-term plans for the success of the product line.

Required Skills & Experience

  • Bachelor's degree in Marketing, Computer Science, Business or a related field.
  • 5+ years of experience with healthcare payers, bringing domain expertise and knowledge of the healthcare industry.
  • 5+ years of experience in product management, analytics, insights, or consulting, preferably with a Software as a Service offering.

Preferred Skills & Experience

  • Familiar with Tableau or similar data visualization/business intelligence platforms.
  • Familiar with SQL, R, Python, or similar programming languages.
  • Familiar with Jira, Confluence, or similar issue tracking/collaboration tools.
  • Proficiency in Microsoft Excel, PowerPoint, and Word.

Personal Attributes

  • Employs a strong work ethic and high standards for his/her own work and the work of others.
  • Excellent organizational skills and the ability to handle multiple projects at once, with superior attention to detail and follow-through.
  • Excellent written and oral communication skills in the English language.
  • Flexibility and ability to adapt quickly to changes.
  • Ability to be self-directed and work independently, as well as collaboratively.
  • Creative problem solver.

Carrot Health is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Carrot Health takes affirmative action to employ, and advance in employment, qualified individuals with disabilities and qualified protected veterans.

Carrot Health does not discharge, or in any other manner discriminate against, any employee or job applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant.