Health Tech to the Rescue: Combating COVID-19 with Virtual Care and Predictive Analytics
With stunning swiftness, COVID-19 knocked America’s healthcare delivery system to its knees. In response to this new reality, however, healthcare is reconfiguring itself in real time. Most providers are now using virtual care delivery platforms to connect with patients. Government...
Carrot Health Observations: 2021 CMS Announcements
CMS recently released its Early Preview and Advance Notices for changes expected to impact Medicare Advantage plans in 2021. Carrot Health recognizes the impact these changes have on our customers and their respective strategies. While not final, we know it...
2020 AEP Performance Report: Trends and Insights
2020 marked a watershed year for Medicare Advantage. In the drive for higher Annual Election Period (AEP) numbers, health plans competed in more markets with a greater array of plan types, cost structures and supplemental benefit offerings. Carrot Health’s 2020...
The New Rules of Competition: How Supplemental Benefits are Changing the Medicare Advantage Market
With the expansion of supplemental benefits for Medicare Advantage beneficiaries, CMS has given health plans new tools to improve health outcomes, particularly for members with chronic conditions, and more flexibility in plan design and marketing. To compete in this new,...
Leveraging Data to Boost Star Ratings Performance: Three Steps to Building and Operating an Exceptional Program
In the Medicare Advantage market, Star Rating performance impacts a health plan’s bottom-line profitability and shapes consumer perceptions. Achieving and maintaining exceptional Star Rating performance is becoming increasingly difficult due to rising CMS standards, higher consumer expectations, and a shift...
Know Thy Customer: How Health Plans Can Combine Big Data Analytics and Primary Survey Data
A data-driven understanding of the customer is an essential foundation for health plans that are striving to optimize CMS measures, member engagement, and market growth. This white paper describes two complementary approaches to developing a holistic, granular and personalized view...
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