2020 AEP Performance Report: Trends and Insights
2020 marked a watershed year for Medicare Advantage. In the drive for higher Annual Election Period (AEP) numbers, health plans competed in more markets with a greater array of plan types, cost structures and supplemental benefit offerings. Carrot Health’s 2020...
The New Rules of Competition: How Supplemental Benefits are Changing the Medicare Advantage Market
With the expansion of supplemental benefits for Medicare Advantage beneficiaries, CMS has given health plans new tools to improve health outcomes, particularly for members with chronic conditions, and more flexibility in plan design and marketing. To compete in this new,...
Leveraging Data to Boost Star Ratings Performance: Three Steps to Building and Operating an Exceptional Program
In the Medicare Advantage market, Star Rating performance impacts a health plan’s bottom-line profitability and shapes consumer perceptions. Achieving and maintaining exceptional Star Rating performance is becoming increasingly difficult due to rising CMS standards, higher consumer expectations, and a shift...
Know Thy Customer: How Health Plans Can Combine Big Data Analytics and Primary Survey Data
A data-driven understanding of the customer is an essential foundation for health plans that are striving to optimize CMS measures, member engagement, and market growth. This white paper describes two complementary approaches to developing a holistic, granular and personalized view...
AEP Precision Marketing: Delivering Intelligent Growth With Robust Data Analytics
During Annual Enrollment Period (AEP), health plan marketing departments spare no effort to meet organizational goals for member acquisition, revenue, and market share. Yet compressed schedules, tight budgets, and evolving market conditions make it difficult to adopt new strategies and...
The Insight-Driven Health Plan: Harnessing Data to Thrive in Medicare Advantage Markets
In the rapidly growing Medicare Advantage market, mid-sized regional health plans must work smarter with data to compete against the major national players. Success in acquiring, retaining and engaging members increasingly depends on deep and timely market intelligence. With Carrot...
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