White Paper: How Health Plans Can Navigate Uncertainty in Volatile Times


2020 brought about a myriad of unprecedented dynamics impacting the social, economic and behavioral well-being of our nation and people. Through social unrest caused by racial injustice, a global health pandemic with severe social and economic ramifications, an elevated prevalence of mental or behavioral health issues, and one of the most contentious presidential elections in recent memory, everyone across the country was impacted.

As health plans pivot to the growing and changing needs of their members, a broader question looms: What is healthcare’s role in our nation and people’s social, economic and behavioral recovery?

This white paper examines key dynamics and challenges health plans are likely to face in the coming years, and how they can successfully navigate the accelerated revolution of the healthcare patient to consumer with upstream investments in consumer data and analytics solutions.

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