Mythbusters: 2021 AEP Edition

Bars and Graphs

Join Carrot Health and Deft Research as we discuss the impacts of 2020 on the voice – and decisions – of the Medicare consumer.

With a global pandemic, national recession, and a contentious election, Medicare consumers experienced something different in 2020 – both in real-time and during the Annual Election Period (AEP)  – an evolving market with new and enhanced plan options and benefits. 

In this webinar, we will share the results from our quantitative and qualitative analysis on the newly, evolving Medicare Advantage market and consumer, including:

  • Competitive market and AEP trends 
  • COVID and election impacts on consumer journey including digital engagement
  • Key drivers in supplemental benefits and network type
  • Shopping and switching preferences